Two software solutions from Germany that are supporting and driving the digital revolution in companies
Topfact AG specialises in digital business processes and document management. It offers solutions for medium-sized organisations to make workflows and general day-to-day work more effective.
topfact6 MyWork software enables companies to organise documents and tasks digitally, and to automate processes as far as possible. With the integrated signature software inSign, documents can be legally signed in the digital workflow and the next work steps can be triggered in topfact6 MyWork.
In the following interview, Emmanuel Anger (Business Development Manager at topfact AG) talks about how inSign has been integrated and used, and about how topfact’s customers benefit from the combined software solution.
In the following interview, Emmanuel Anger (Business Development Manager at topfact AG) talks about how inSign has been integrated and used, and about how topfact’s customers benefit from the combined software solution.
What was it that convinced you to integrate inSign into your internal and external workflows?
“In our view, inSign had the most attractive functional range and, as a software product, is the most modern software solution when compared to the other providers we spoke to. The fact that the contact partners know their own products inside out and actively use them is a great sign of trust. Any queries or specific questions we had were clarified directly and without delay.”
I also need to have confidence in the binding nature of signatures when going down the digital route.”
Emmanuel Anger
Business Development Manager - topfact AG
What did the onboarding process look like within your company?
“inSign understands what is at stake when it comes to introducing digital signatures in a company.
It wasn’t just about the technology, but rather more importantly about the involvement of the relevant stakeholders. I also need to have confidence in the binding nature of signatures when going down the digital route.
The onboarding process started right there and then, and convinced us in terms of content and technology.”
What has changed since the introduction of the electronic signature solution?
“We look at the individual processes that require signatures or approvals step by step. What surprised us was how much easier the future process would be if we combined the new digital signature functions with automated document generation. This can streamline the workflow considerably, as manual intervention is generally no longer necessary.”
Which parts of inSign do you use most often?
“Advanced signatures are most frequently used in customer processes and personnel processes.
In customer processes, acceptance, approvals and order placement are the frontrunners in terms of utilisation.
In personnel processes, inSign is used wherever written consent is required, for example for non-disclosure agreements. This simplifies the processes considerably and also makes the signed documents immediately available to the parties involved for their own storage.”
In customer processes, acceptance, approvals and order placement are the frontrunners in terms of utilisation.
In personnel processes, inSign is used wherever written consent is required, for example for non-disclosure agreements. This simplifies the processes considerably and also makes the signed documents immediately available to the parties involved for their own storage.”
How does the interaction between electronic signatures and topfact6 MyWork work?
“The digital signature in topfact6 MyWork enables the interactive transfer of documents for signature to third parties. The inSign workflow fits seamlessly into the standard topfact processes for our customers. This is an important component so that users can also send ad hoc and customised documents for signature.
Another advantage of the inSign integration into topfact is the option to automatically send the document to the signatory. Once the document has been signed, it is always automatically returned to the MyWork process.
As a result, the signed documents are automatically placed where they are both expected and needed.”
Another advantage of the inSign integration into topfact is the option to automatically send the document to the signatory. Once the document has been signed, it is always automatically returned to the MyWork process.
As a result, the signed documents are automatically placed where they are both expected and needed.”
What advantages and what potential do you see in an electronic signature solution?
“Electronic signature solutions enable a new level of automation, transparency and speed in signature processes. By integrating inSign into topfact, you can immediately and automatically analyse which signatures are still outstanding and where activities can start because approval has been granted. The system responds automatically and triggers additional workflows when a signature is received. The signature line can be designed so that the offer is automatically sent to the customer after the internal check and automatically returns to the topfact process when the customer has placed the order. Complete, without any manual steps in between. This is an important feature, as there should be no delays in offers and the effort involved should kept to a minimum. This process means that once the offer has been generated, the signature can be provided within a very short time without any potential postal delays.”
Would you recommend the electronic signature solution inSign to other IT service providers?
“Yes, absolutely.
Companies today cannot afford to settle for any half measures. The standard paper solutions or digital “sign-only” applications offer no potential for operational growth. The only real solution for supporting colleagues and partners in this context is to integrate electronic signatures into operational processes, as offered by inSign and topfact. The right solution saves time and safeguards the company’s most important processes in a sustainable and transparent manner.”
Companies today cannot afford to settle for any half measures. The standard paper solutions or digital “sign-only” applications offer no potential for operational growth. The only real solution for supporting colleagues and partners in this context is to integrate electronic signatures into operational processes, as offered by inSign and topfact. The right solution saves time and safeguards the company’s most important processes in a sustainable and transparent manner.”
topfact - a passion for office digitalisation
We support our customers in the transition towards simpler working methods and digital work processes without media discontinuity. topfact AG turns problems into solutions: for every workplace and companies of every size. We are passionate about improving the digital organisation of business processes and automating those individual tasks that take up so much time.
To the electronic signature inSign
The electronic signature solution inSign has been on the market for over 10 years, and ensures sustainable and digital processes within the company. It is legally compliant, verifiable and versatile, and can be used in a wide range of industries and departments.
About the author
Ursula Korotwitschka – Marketing Specialist
Ursula has been working for many years on all aspects of electronic signatures and how smart software can make everyday work easier.
